Page 4 - Achievement Report 2012-2016 Northern Regional Office eBook

1. INTRODUCTION 4. OUR RESOURCES
1.1 Preface 4 4.1 Human Resource
1.2 Acknowledgement 5 4.1.1 Overview 31 - 32
1.3 Forward 6 4.1.2 The Management 33 - 52
4.1.3 Our Team 53 - 68
2. ABOUT US 4.1.4 Our Special Team 69 - 82
83 - 86
4.1.5 Our Consultants
2.1 Vision 9 4.1.6 Our Contractors 87 - 90
2.2 Mission 9 4.2 Our Fleet 91 - 94
2.3 Core Values 10 4.3 Office Facility 95 - 98
2.4 Our Background 11
2.5 Our Location 12
2.6 Our Role 13 5. PROJECT IMPLEMENTATION HIGHLIGHTS
2.7 Services Provided by Us 14 5.1 List of Project Implemented 101 - 122
2.8 Our Regional Profile 15 - 16 5.4 Project Photos
2.9 Our Key Clients & Stakeholders 17 5.4.1 Project Challenges 125 - 132
2.10 Our Quality Policy & Objectives 18 5.4.2 Ongoing Projects 133 - 216
2.11 Our HSE Policy 19 5.4.3 Completed Projects 217 - 396
5.4.4 Factory Acceptance Test 397 - 422
3. INTERNAL PROCESSES 5.4.5 Special Acceptance Test 423 - 426
427 - 438
5.4.6 Stakeholders Site Visit
3.1 Risk Management Process 23
3.2 Project Management Process 24
3.3 Action Gate Process 25 6. OUR PERFORMANCE AT A GLANCE
3.4 Contract Processes (JKR203A) 26 6.1 Human Resource Achievement 441 - 448
3.5 Quality Assurance & Control Process 27 6.2 Project Physical Achievement 449 - 460
3.6 Health, Safety & Environmental Process 28 6.3 Project Financial Achievement 461 - 470
6.4 Internal Processes Achievement 471 - 474
6.5 Customer Satisfaction Achievement 475 - 478
6.6 Innovation & Creativity Achievement 479 - 482
6.7 2016 Balanced Scorecard Achievement 483 - 494
iii Achievement Report 2012 - 2016 7. MAJOR EVENTS 495 - 509
Northern Regional Office Jabatan Kerja Raya Sarawak