Page 481 - Achievement Report 2012-2016 Northern Regional Office eBook
P. 481

Customer Satisfaction Achievement












        TARGET                                                            GAP









                                                                                              33%
            Percentage                                                                       IMPROVEMENT         -3%


                                                                                                                 GAP IN 2016
                                                                                              2012 TO 2016






                      2012      2013      2014      2015      2016

                                         Year
                                                                                                  Achievement Report 2012 - 2016       477
                                                                                                  Northern Regional Office  Jabatan Kerja Raya Sarawak
   476   477   478   479   480   481   482   483   484   485   486