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Measures Rationale Timeframe Related Domestic Agendas
Strategy 3: Create an equitable society where citizens can fully leverage the benefits of technology (Cont’d)
Recommendation
Thailand should conduct similar study on other cities in Thailand such as Chiang Mai or Khon Kaen to guide
Smart City development in respective area. The study should assess the infrastructure readiness and rooms
for development, and identify key areas where private sectors can participate. Furthermore, a Smart City index
should be devised to track progress and development of each city.
3.5) Connect and integrate ASEAN Member Presently, basic population registries such as education and medical records are stored in conventional paper 2019 - 2020  Digital Thailand Plan,
States’ social databases, e.g., education systems. This limits accessibility and the transfer of information as well as incurring high costs for record Strategy 3
databases keeping. Thus, governments around the world have already converted or are in the process of converting these
records into digital format, colloquially known as electronic health records. Examples of countries already using
such systems include the United States and the United Kingdom. Nevertheless, these case studies highlight
certain challenges in the implementation of such systems, particularly high costs and the lack of a sufficiently
explicit record keeping standard.

Recommendation
Learning from the lessons mentioned above, the first step towards the creation of a national electronic health
record system would be to standardize the format of record keeping. The criteria on types of data, data
frequency and filing method should be considered in consultation with other health and education agencies
prior to their conversion process. Furthermore, prudent privacy and information security policies must be
established. Once these processes have been completed, then the process of data digitalization can begin.

Office of the Permanent Secretary Ministry of Digital Economy and Society