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O           STEP 1




                     Gap Analaysis(TNA)/OD > Recommendation

         U           STEP 2



                     Praogram framing >Schedule Confirmation >
                     Agreements /contracts/MOUs
         R           STEP 3





                     Focus Group Discussion (metrics) > Content Development >
                     Program Arrangements
                     STEP 4                                                              0 1





                     Pre – course Facilitation >                                        0 2
         P           Welcome Note                                                        0 3


                     STEP 5


         R           Training program delivery >                                        0 4
                     Observation > Feedback


                     STEP 6                                                               0 5

         O           Post – Course Facilitation >                                       0 6

                     Assessment Report


                     STEP 7
         C           On the job assessments




                     STEP 8

         E           Peer interaction/ 360 * feedback


                     STEP 9


         S           Assimilation of employee big data (metrics)


                     STEP 10


                     Continuous improvements/ Best practice recommendations
         S
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