Page 29 - Unisa Library Flipbook
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13.3 Quali cations Obtained by Staff in 2016
The following Library sta  attained professional quali cations in 2016: Dlamini P. – Bachelor of Information science
Lepota C. – Bachelor of Information science
Mathole D. – Bachelor of Commerce
Mohlala M. – Postgraduate Diploma in Library and Information Science Molefe C. – Bachelor of Information Science
Msomi T. – Bachelor of Information Science
Mtyawazo Z. – Bachelor of Information science
Mzulwini, H. – Postgraduate Diploma in Library and Information Science Sindane J. – Bachelor of Information Science
Shale M. – National Diploma: Chemical Engineering
14. USER VOICES
In line with our  rst core principle of “Student centeredness: Prioritizing student needs”, the Research Unit of Research, Planning & Quality Section solely monitors and evaluates every aspect of the user's interaction with the Library. Through the use of various platforms (e.g. SurveyMonkey, Qualtrics, LimeSurvey & SPSS), the Unit conducts surveys among clients on an ad hoc basis to track satisfaction levels with the Library’s services and resources. In 2016, some of the responses were obtained from the surveys which informed policies are shown in the graphs below:
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