Page 10 - BBB Accredited Business Packet

GET MORE LEADS WITH REQUEST-A-QUOTE.

Customers are looking for businesses they can trust. Now, they
can request a quote from our BBB Accredited Businesses.

When you become a BBB Accredited Business, we add you to our
list of trusted businesses. Customers can request a quote from
your business specifically or from all BBB Accredited Businesses
in a particular industry. This is a great way to get qualified leads!
Please make sure you know which email address is currently
receiving your BBB quote requests so that you may contact those
leads quickly and efficiently.

INCREASE YOUR ONLINE EXPOSURE WITH CUSTOMER REVIEWS.

BBB offers customers the opportunity to file positive, negative, or
neutral reviews regarding their experience with your business on
your BBB Business Profile.

Once received, BBB will contact you to determine whether or not
the reviewer is actually one of your customers and that there was a
“marketplace interaction.” Businesses are also offered the opportunity
to respond to customer reviews and have those responses posted
online. If you have any questions regarding customer reviews, please
contact info@easternmichiganbbb.org.

8 CALL YOUR CUSTOMER ENGAGEMENT TEAM AT 866-788-5706 FOR ASSISTANCE.