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9.
          TABLE OF CONTENTS

          EXECUTIVESUMMARY   _______________________________________________________________ 4
          1. BUSINESS DESCRIPTION  ___________________________________________________________ S
          2. DEVELOPMENTIMPACT   ____________________________________________________________ 6
          3. FINANCE REQUIRED    ______________________________________________________________ 7
           4. PAST OPERATING PERFORMANCE   __________________________________________________ 7
           5. SWOT   ___________________________________________________________________________ 7
           6. CRITICAL SUCCESS FACTORS   ______________________________________________________ 9
           7. OWNERSHIP, MANAGEMENT AND TECHNICAL ASSISTANCE    __________________________ 10

             7.1     Ownership and Management   ___________________________________________________  10
             7.2     Technical Assistance                                                            11
       8.MARKET OVERVIEW AND ANALYSIS                                                                11

             8.1     Overview and Segmentation    ___________________________________________________  11
              8.2     Services                                                                       12
              8.3     Price                                                                           14
              8.4     Promotion                                                                       14
              8.5     Distribution                                                                    16
              8.6     Customer Analysis                                                               16
              8.7     Competitive Advantages                                                         17
              8.8     Comparative Advantages                                                          17
       10.TECHNICAL REVIEW                                                                            17
              9.1     Service Delivery Process   _______________________________________________________ 17
              9.2     Location and Premises                                                           18
              9.3     Machinery and Equipment                                                         19
              9.4     Insurance                                                                       19
              9.5     Legal and Regulatory                                                            19
              9.6     Management Information Systems (MI5)                                            20
              9.7     Environmental and Occupational Safety Issues                                    20
              9.8     Raw Materials                                                                   20
              9.9     Labour                                                                          20
           10. FINANCIAL REVIEW                                                                       21
              10.1 Source of Funds---:-   _____________________________________________________________ 21
              10.2 Application of Funds                                                               21
              10.3    Financial Projections                                                           23
              10.4    Break Even Analysis                                                             27
              10.5    Sensitivity Analysis                                                            27
           11. RISKS AND ISSUES                                                                       29
           12. ENTREPRENEUR'S FUTURE EXPANSION PLAN   ______________________________________ 29
           - ANNEXURE   ..............................................................................................................................................  31















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