Page 23 - 2020 Answers Retailer Handbook

Quality control
RAW ORGANIC CHICKEN FEET
+ Chickens, especially pastured chickens, will develop calluses on their feet, due to walking in rocky pastures. We chose not to remove these calluses so the pets receive the most natural and complete nutrients, just as they would in the wild.
yes
Unique selling points and characteristics
DIFFERENCE FROM OTHER RAW FOODS Normal and to be expected:
+ Slight lactic acid or sour smell in meat and milks
+ Smell might become slightly stronger the longer it sits out
+ Fermented Fish has a pungent smell
+ Milks have variation in color and texture
+ Milks may curdle and separate
+ Nibbles and Patties may oxidize in outer color and change texture + Absolutely no cosmetic tweaking — real food has character
QUALITY ASSURANCE