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13                             Marketing mix: place






                                               and promotion




                                               Introduction
                Objectives
                                               In the previous chapter you learned about the first two elements of the marketing
                In this chapter you will
                                               mix – product and price. In this chapter you will learn about the other two Ps: how
                learn about:
                                               the business is going to promote the product so that customers know it is available
                ■  distribution channels (place)  and are persuaded to buy it; and finally, the place where consumers will be able to
                ■  aims and forms of           buy the product from.
                   promotion                   Although you will study each element of the marketing mix as separate concepts,
                ■  the marketing budget        you need to remember that the four elements are linked. This means that if a

                ■  technology and the          business changes one element of the mix then it is almost certain to affect at least
                   marketing mix.              one, if not all, of the other elements. For example, if a business decides to reduce
                                               the price of one of its products, then this will have to be communicated to the
                                               consumer. Communication with consumers is one of the activities of promotion.
                                               You will also learn how technology has become a major influence on the way
                                               businesses market and sell products.


                                               Place – distribution channels
                                                                                                                           179
                                               This element of the marketing mix involves a business in deciding:

                                               ■  how to get the goods from the producer to the final consumer – known as the
                                                  channel of distribution
                                               ■  the place where the consumer will be able to buy the good or service, for example a
                                                  shop or laundry.

                 KEY TERM                      Every business must decide the best way of getting their product to the fi nal
                                               consumer. Businesses can use any of the channels of distribution shown in
                 Channels of distribution:
                                               Figure 13.1 to achieve this.
                 how a product gets from the
                 producer to the final consumer.
                                                    Producer            Producer          Producer          Producer

                                                                                                             Agent

                                                                                         Wholesaler        Wholesaler


                                                                         Retailer         Retailer          Retailer



                Figure 13.1 Channels of distribution  Consumer          Consumer         Consumer          Consumer
   176   177   178   179   180   181   182   183   184   185   186