Page 15 - Herbstreet EHB Final 22052019

2.11.8 Herbstreet Voluntary Tip Pooling Agreement
Employees who directly serve customers in the following job classes are eligible to participate in
Herbstreet’s voluntary tip pool.

The following tip pooling guidelines apply to eligible employees who choose to participate in
Herbstreet’s voluntary tip pooling arrangement;

• Only employees who contribute to the tip pool arrangement will be considered participants
in the pool. No supervisors or managers will be eligible to receive any share in the tip pool.
• All cash tips/gratuities received will be pooled in a central pot and all cashless tips/gratuities
are recorded at point of sale and the equivalent cash value is added to the tips pot.
• Tips are distributed equally at the end of each week among eligible staff members and in
proportion to the total hours worked that week.
If you have any questions about the tip pooling arrangement you should contact your Manager.

2.12 ATTENDANCE AND ABSENTEEISM
Maintaining our reputation for a quality service depends upon your punctual and full attendance at
work. The importance the Company places on full attendance and punctuality is reflected in the fact
that these are important criteria for consideration at salary and performance reviews and internal
promotions or transfers. Failure to comply with the absence procedure will be dealt with under the
disciplinary procedure.

2.12.1 Absence from Work – Notification Requirements on the Day
If you are unable to attend work, for whatever reason (apart from approved leave), you must contact
a Manager;

• the evening before your shift is due to begin
• within three hours of your start time on your first day of absence to explain the circumstances.
You must provide sufficient details about the nature of your illness and, if possible, you should
indicate how long your absence is likely to last.

You personally, must make every effort to speak with a Manager; only in very exceptional
circumstances should you either-
• leave a message with anyone else, as leaving a message with another colleague is not acceptable.

• Have anyone else call in on your behalf. You personally need to make contact with a Manager rather
than a friend/girlfriend/boyfriend/mother etc.

Please note that if you are absent for more than 6 days the Social Welfare entitlements for the period
that you are absent will be deducted from your salary at the next and subsequent payrolls.
2.12.2 Punctuality
You are expected to be at your workstation at your agreed start time. If you arrive late, you must
report to a Manager before starting work.

2.12.3 Doctor/Dentist Appointment
If, for reasons such as a doctor's/dentist's appointment, you need to request time off, you must agree
the time in advance, with a Manager so that he/she can arrange the necessary cover. Such time off is
at your own expense. Where possible, appointments should be made outside your normal working
hours.

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