Page 36 - EQA Employee Handbook
P. 36

3.5.6 Harassment
               The  Company  will  take  all  possible  reasonable  measures  to  ensure  that  employees,  contractors,
               suppliers and customers are not subjected to harassment on any grounds.

               3.5.7 Responsibilities
               The Company will ensure that all its policies and procedures are kept regularly under review to ensure
               that they operate within this equality policy.  The Managers have particular responsibility for the
               implementation of this policy, but all employees are required to ensure that the policy is maintained
               and implemented. Any employee who fails to observe the principles of this policy will be subject to
               the  Company's  disciplinary  policy.  Serious  breaches  of  this  policy,  including  sexual  or  racial
               harassment, may result in the summary dismissal of the perpetrator.

               3.5.8 Complaints
               In the first instance, if you have any complaints relating to equality you might prefer to raise the matter
               informally,  either  directly  with  the  individual  concerned,  or  with  your  manager  or  with  another
               member of management. Alternatively, or if your complaint has not been resolved informally, your
               complaint should be reported formally in writing to your manager or another member of management
               who will investigate the matter in accordance with the Company's grievance procedure. Complaints
               of harassment should be dealt with in accordance with the Company's separate harassment policy.

               3.6 TRAINING AND DEVELOPMENT POLICY

               The Company recognises that continuous training for employees at all levels is essential to ensure its
               efficiency and profitability, and the personal development of every employee.

               3.6.1 Objectives
               The main objectives of our training policy are as follows:
                          •  To  provide  an  effective  induction  programme  for  each  employee  ensuring  an
                              understanding of the Company, his or her campaign, role and individual duties.
                          •  To provide introductory and on-the-job training to enable new employees to reach
                              the required performance standards in the established time.
                          •  To recognise that the best form of development is self-development and therefore
                              designing training plans to help employees improve their own performance.

               Training is approved on the basis of:
                   A.  Nature and purpose of business
                   B.  Expected benefits for employee and the Company
                   C.  Estimated cost and available funding
                   D.  Potential time or performance impacts while employees participate in training

               Prior to receiving training, objectives should be identified, which clearly state what the participants
               are  expected  to  know  and/or  to  do  afterwards.  These  objectives  will  be  agreed  upon  through
               interactions between the employee and their Manager.

               Training  records,  identifying  the  following  information,  participants,  subjects,  objectives,  training
               provider,  date,  costs  and  acknowledgement  receipt  of  training  will  be  retained  on  employees'
               personnel files. Employees should also keep a summary of their training records for tracking, reporting
               and planning purposes.

               Training is generally conducted during paid working hours. Overtime for training time will be paid,
               where applicable, under the following conditions:


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