Page 10 - DIFC Employee Handbook Rev.3

SECTION 1: INTRODUCTION

1.1 PURPOSE OF THE EMPLOYEE HANDBOOK
The purpose of the handbook is to provide you with some information on a range of subjects related
to the Company and to your employment. It is not intended to be the sole resource on these issues,
rather it sets out the key aspects of terms and conditions and employment policies and procedures.
Clarification on any issue should be sought from a MANAGER.

This handbook should be read in conjunction with your Contract of Employment as both documents
constitute your employment contract.

Note:

The presence of this icon in the employee handbook denotes a
section where you are asked to think of a real life or hypothetical

situation or scenario linked to the topic being discussed.

For the sake of convenience DIFC (Dublin International Foundation College) are referred to
throughout as ‘the Company’ or ‘DIFC’ and its Director(s) are referred to as ‘the Company Directors’.

This is a confidential document for DIFC employees only.

1.2 ABOUT DIFC
************************************ BACKGROUND********************************

The Company strives to provide exceptional levels of personal customer service and the highest
professional and quality standards. We pride ourselves on our levels of flexibility and personal service
afforded to our clients.

We are committed to the long-term growth of the Company through meeting our customer’s needs.
We value all employees within the Company, and endeavour to create a safe and positive environment
where all are treated with dignity and equality. We acknowledge the need for flexibility with our
operations dictated by the ever-changing economy and other political, legal and environmental
conditions. We believe that all our employees, as ambassadors of the Company, should be honest,
trustworthy and loyal and embrace being an integral part of a growing team and company.
Dublin International Foundation College (DIFC) was set up in 1999 to deliver specialised foundation
courses preparing international students for entrance into partner universities in Ireland and the UK.
Both undergraduate and postgraduate level programmes are taught and students who successfully
complete these are placed in a wide-variety of Higher Education courses.

Over the past few years, DIFC has placed over 1,000 students onto graduate and postgraduate
courses in partner universities and colleges in Ireland and the UK.
Due to our reputation for running quality foundation courses as a pathway to university entrance,
DIFC has been appointed by NCUK as its exclusive delivery centre in Ireland for NCUK courses – the
NCUK International Foundation Year (IFY) and NCUK Pre-Masters Preparation.

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