Page 19 - DIFC EHB 1218 V.1

2.16 PROFESSIONAL CONDUCT AND APPEARANCE POLICY
The highest standards of hygiene must be maintained at all times. All employees must comply with
company requirements and standards with regard to hygiene. Employees are responsible for keeping
their work areas clean and tidy at all times. Business casual attire is acceptable for Head Office work.
Clothing should be comfortable but appropriate for office wear. Examples of business casual attire
include (but are not limited to) shirts or blouses, polo shirts, slacks or neat jeans. Clothing should not
display any written words of symbols. Employees are expected to dress neatly and to exercise good
judgment in selecting clothing and footwear appropriate for a business environment. In all
circumstances and for all categories of employees, athletic and tennis shoes as well as open toed shoes
(including flip-flops) are prohibited under this policy.

Where an employee’s schedule involves meetings with clients, audit assignments etc, they are
required to wear more traditional business attire.

Appropriate business attire for female employees includes suits, dresses, skirts or tailored trousers
with blouse and jacket, which should be clean and in good repair and presents a professional image.

Appropriate business attire for male employees includes suits with shirt and tie or sports coats and
dress slacks with shirt and tie, which should be clean and in good repair and presents a professional
image.
An employee unsure of what constitutes appropriate dress should check with their manager.

DIFC reserves the right to send an employee who reports to work in violation of the established dress
requirement home with instructions to change into acceptable clothing and return to work. The
employee will be required to use annual leave or leave without pay for the period absent from work.

2.16.1 Personal Grooming Standards
In your role with the Company you are highly likely to be in constant contact with customers, members
of the public and suppliers as well as working in close quarters with fellow employees. This policy on
personal grooming has been developed to ensure employees understand the importance of
appropriate grooming and hygiene in the workplace or when otherwise representing DIFC. The
standards of grooming and hygiene outlined below set forth the minimum requirements to which all
employees are required to adhere to.

Hygiene - every employee is expected to practice daily hygiene and good grooming habits as set forth
in further detail below.

Hair - Hair should be clean, combed, and neatly trimmed or arranged. Unkempt hair is not permitted.
Sideburns, moustaches, and beards should be neatly trimmed. Non-traditional hair colours are not
permitted.
Nails - Hands and nails should be kept clean. Hygiene facilities are provided and must be utilised and
respected.

Oral hygiene – appropriate standards of oral hygiene should be observed, before commencement of
work and after breaks/meals.

Jewellery - Employees may wear tasteful jewellery in moderation. Where job duties present any type
of safety risk, jewellery may be prohibited or severely limited. In other areas, moderate (including size
and amount) jewellery may be worn. No other visible body jewellery/body piercings may be worn
while an employee is in the workplace.

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