Page 15 - chapter-1-150912162759-lva1-app6892
P. 15

The Communication Process








                  Sensing a communication need




                  Defining the situation




                  Considering possible communication




                   strategies




                  Selecting a course of action





                  Composing the message




                  Sending the message
   10   11   12   13   14   15   16   17   18   19   20