Page 15 - Kildare House Hotel EHB Rev.1.1

2.11.6 Overpayments
If you are overpaid for any reason, the total amount of the overpayment will normally be deducted
from your next payment but if this would cause difficulties to you personally, arrangements may be
made with a Manager, in certain circumstances, for the overpayment to be recovered over a longer
period but not exceeding two months.

2.11.7 Other Deductions from Wages
The company reserve the right to deduct from your wages any costs incurred by the Company
resulting from a mistake, including walk-outs and till shortages, made by any employee provided
Company disciplinary procedures have been adhered to.

2.12 ATTENDANCE AND ABSENTEEISM
Maintaining our reputation for a quality service depends upon your punctual and full attendance at
work. The importance the Company places on full attendance and punctuality is reflected in the fact
that these are important criteria for consideration at salary and performance reviews and internal
promotions or transfers. Failure to comply with the absence procedure will be dealt with under the
disciplinary procedure.

2.12.1 Absence from Work – Notification Requirements on the Day
If you are unable to attend work, for whatever reason (apart from approved leave), you must contact
a Manager;

• the evening before your shift is due to begin
• within three hours of your start time on your first day of absence to explain the circumstances.
You must provide sufficient details about the nature of your illness and, if possible, you should
indicate how long your absence is likely to last.

You personally, must make every effort to speak with a Manager; only in very exceptional
circumstances should you either-

• leave a message with anyone else, as leaving a message with another colleague is not acceptable.
• Have anyone else call in on your behalf. You personally need to make contact with a Manager rather
than a friend/girlfriend/boyfriend/mother etc.

2.12.2 Punctuality
You are expected to be at your workstation at your agreed start time. If you arrive late, you must
report to a Manager before starting work.

2.12.3 Doctor/Dentist Appointment
If, for reasons such as a doctor's/dentist's appointment, you need to request time off, you must agree
the time in advance, with a Manager so that he/she can arrange the necessary cover. Such time off is
at your own expense. Where possible, appointments should be made outside your normal working
hours.

2.12.4 Sickness Whilst at Work
If you fall ill at work, you should get authorisation from a Manager to leave work.

2.12.5 Absence due to Sickness
In the case of absence due to sickness, you must also advise a Manager of the nature of your illness
and your expected date of return.

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