Page 24 - August 2022 News On 7

TECH TALK

This time of the month when I review the repairs over the last month and talk about the most
relevant repair for the month and or tips on usage. Causes of a slow computer. This month we
will be repeating a topic we have discussed a few times. Calls from Microsoft (not Microsoft
rather people presenting themselves as) or People passing themselves off as the Police online.
This was a customer that this happened to over the last two weeks. An elderly that was very
vulnerable and believed she was talking to the Police and took everything at face value.

Please do not allow anyone on the internet access to your computer. A longtime customer of mine allowed a hacker that was
passing themselves off as the police access to their computer. They were not the police and have made a royal mess of the
laptop. A new Admin account created and their account access changed as well as deactivating the Windows License. While all
of this is repairable it is time and frustration to my client. I cannot stress this enough, while online do not engage in any
communication with these people. If your screen locks up SHUT YOUR COMPUTER OFF and bring it right in for the proper
service. And in all cases never give them access to your computer or give them credit card info for any type of payment. If you
find yourself with a computer that you cannot operate due to such an attack, bring it in and we will sort things out for you.
If you find yourself in a similar situation and are not sure, call us and we can confirm if it is real or not.
We can be reached at Dr. Jim’s Computer Repair at 392 Front St in Downtown Belleville.

Until next time.
Dr. Jim