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Certified                                                                    Managing Complexity  23












                                                  At Certified, we offer Change Management services to help
                                                  employees through their moves, re-stacks and other changes to
                                                  their office environments.




                                                  We have a database of helpful     These communiqués allow staff
                                                  packing tips and Day One          to better understand the moves
                                                  guidance that can be tailored to   going on around them, and how
                                                  the specific needs of your team   those changes will affect them
                                                  and project. Often we create      departmentally and individually.
                                                  these written and electronic
                                                  communications in our clients’    Although much of the information
                                                  “voice” - using their brand color   that employees need to know
                                                  palette and fonts to create       might seem straightforward or
                                                  consistent messaging throughout   similar to existing protocols,
                                                  the move.                         reiteration is often useful in
                                                                                    times of change and confusion.
                                                  SERVICES INCLUDE:                 We’re here to help your team
                                                                                    ease into their new surroundings
                                                   •  Updates and progress on the   by anticipating questions and
                                                      overall project
                                                                                    concerns before they arise.
                                                   •  How the spaces will           Additional welcoming activities
                                                      work for employees            we’ve coordinated for our clients
                                                      experiencing consolidation or   include a welcome breakfast for
                                                      reconfiguration
                                                                                    each phase or a gift or token of
                                                   •  Information on conference     appreciation.
                                                      rooms, mail services,
                                                      facilities’ support


                                                   •  Floor plans and stacking
                                                      plans with key locations like
                                                      lavatories, copy stations &
                                                      pantries
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