Page 23 - FINAL PEAK PERIOD PLANNER 2018

RW&CO. ORIENTATION CHECKLIST
Complete paperwork and start employee file
Provide overview of role & responsibilities
Availability contract Let’s Talk
Employee Discount RCL Forum eLearning
PAYROLL
Epost sign up Payday calendar
EMPLOYEE NAME: MANAGER’S SIGNATURE: DATE:
ATTENDANCE & PUNCTUALITY
Register employee on StoreForce
Show where work schedule is posted
Responsibility of employees to check their schedule
Importance of arriving 10 minutes before start of shift
Breaks
How to request time off using StoreForce Blackout dates
Calling in sick
TRAINING
Review the BRAND values, vision, and mission
Facilitate REAL customer service model
Dress code Suiting White Belt
All brand videos and PK for current season
P.O.S & E-COMM
Gift cards
CRM & Customer Loyalty Ecom policies & procedures Store Order
Quick Find
LOSS PREVENTION
Lockers/locks
Bag checks
Clocking in/out
POS passwords Refund/Exchange and Price Price adjustment policy
Code word/burning techniques Zoning
KEEPING A #POLISHEDCOOL STORE
Replenishment Visual guidelines Marketing Cleaning
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