Page 8 - Enrollment Basic_Email Capture
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Enroll for Rewards
Here’s where to nd it!
Make sure your team gets the credit they deserve. Remember, every Qualified Enrollment* with a valid email address gets you one step closer to your goal.
1 Add or modify a member email address in LoyaltyConnect
Visit Merlin: Source > Enroll for Rewards > Enrollment Basics > Email Capture – Add/Modify Job Aid
2 Validate a member email address in LoyaltyConnect
Visit Merlin: Source > Enroll for Rewards > Enrollment Basics > Email Capture – Email Validation Job Aid
3 Email capture training
Visit Merlin: Source > Enroll for Rewards > Enrollment Basics > Email Capture - Training Aid
* DEFINITION: A Qualified Enrollment is an enrollment that:
• Takes place during the guest’s stay.
• Is input no later than 24 hours prior to check-in and no later than check-out.
• Is made at the same hotel as the stay.
• Is not a duplicate in the IHG® Rewards Club system.
