Page 169 - Planning Group Induction Pack

What training is provided to staff for our digital tools?
We are rolling out training to ensure staff know how to get the most from Ada, and to increase confidence when using our
new technologies and digital tools.
Digital tools
Training is underway across the state on the following:
Office365 online
Using Skype for Business
Working with One Drive
Working with One Note.

Click here to view course outline. More sessions will be available shortly.
You can register for training in BMS via the following path:
Employee Self Service / Learning and Development / Manage your Learning
then find the set of courses under 'Working

Ada Group site and content management
Training is currently being rolled out to key Group members involved in site and content management such as editing /
reviewing / publishing pages. Training will be ongoing and run by Web Services team offering both face-to-face and
Skype sessions.
How will our digital workplace benefit our customers and communities?

Our digital workplace is unifying how we operate and communicate through a central digital platform of tools and
resources. This will improve agility, operational efficiency and service delivery to help us meet our customer expectations.
By joining up functions, sharing customer data, processes and communications across Groups, within divisions, and
across multiple DELWP locations, Ada has great potential to streamline how we operate and improve customer
engagement and positively improve the quality of our relationships.
Why is our digital workplace called Ada?
Earlier this year staff submitted and voted on names for our refreshed intranet. To emphasise the human element in the
way we interact with our digital workplace, the intranet was named after the mother of computers , Ada Lovelace.
Her legacy and inventive spirit embodies how we do things at DELWP from leading the way in gender equality to
applying new technologies to serve the needs of our communities. Click here to read more.
How do I provide feedback?
Your feedback, such as a broken link, and ideas are critical to help us to continue improving Ada. To support this, there
direct your feedback
to the relevant DELWP team or Ada project team member to action.

To provide feedback for Ask Ada, you can click on the

How do I log a bug in Ada?
If you come across a technical bug for example a fault that could cause Ada to unexpectedly quit or behave in an
unintended manner, please log these via the DELWP Service Now portal.

Will information about Ada be posted on Yammer?

Yes. Search #newada for the latest tips and feedback from staff.

delwp.vic.gov.au