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Clinical Excellence

The organization’s community-based Board of Trustees Specifically, BayCare is focused on getting top-quartile
has made achieving clinical excellence BayCare’s top performance on percent of selected, nationally
priority. As a result, the health system created clear goals recognized metrics in the areas of Ambulatory/Post-
around this effort in and included those initiatives Acute Care, Hospitals and Medical Offices.
in its comprehensive strategic plan.
Currently, BayCare has achieved top-quartile
BayCare’s definition of clinical excellence includes performance for:
achieving top scores for its individual hospitals and ■ Thirty-five percent of publicly reported
the overall health system when compared with their measures for its ambulatory/post-acute care
national peer groups, as measured by Truven Health
Analytics’ balanced scorecard rating. Truven is a national ■ Ten percent of publicly reported measures
analytics and benchmarking company focused on the for its hospitals
health care industry. In that effort, BayCare has made ■ Forty-eight percent of publicly reported
solid progress. measures for its medical offices

Mease Countryside Hospital achieved a balanced The bottom line is that BayCare has made good progress
scorecard in the top percent when compared to its on this goal, but still has important work ahead.
national peer group. Morton Plant Hospital and South
Florida Baptist Hospital achieved a balanced scorecard BayCare’s HomeCare division, the second largest in
in the top percent. BayCare’s other hospitals are Florida, also has been the repeated recipient of the
also trending in the right direction to achieve this top HomeCare Elite™ designation, an annual compilation
designation. In November , Truven also named of the most successful home services providers in the
Morton Plant Hospital to its annual list of Top United States. BayCare HomeCare also is accredited
Cardiovascular Hospitals in the United States—for the by The Joint Commission, the highest standard of
time. quality within the industry, and ranked in the top
th
percent of all home care agencies in the nation,
But Truven rankings are just part of the picture. based on quality outcomes, quality improvement and
financial performance.
There are also numerous publicly reported measures
available in health care. With the goal of clinical
excellence in mind, BayCare set the ambitious goal in
to move its performance within the top percent,
known as top-quartile, when compared to similar-sized
hospitals and health systems around the country.

| Report to the Community Clinical Excellence |