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Mission, Vision and Values Quality Model

BayCare’s Mission, Vision and Values aren’t just words on Developed when the health system was formed in , Every year, BayCare celebrates this commitment during
a website. They’re the guiding forces that drive BayCare. BayCare’s Quality Model, shown here, has stood the test an event known as “Quality Sharing Day.” In , more
Our Mission is to of time. Our commitment to this Quality Model is one of than team members packed the Tampa Convention
BayCare’s Mission clearly states why BayCare exists. the primary reasons why the organization has remained Center to participate in the event, and learn more about
improve the health successful the past years. innovations and process improvements throughout the
Mission: Improve the health of all we serve through organization.
community-owned services that set the standard for The foundation of BayCare’s Quality Model is the three
high-quality, compassionate care. of all we serve. horizontal bars on the bottom half of the triangle. The event provided three feature presentations
These three concepts create the model’s philosophy explaining how teams:
BayCare’s Vision describes what the organization and serve as a constant reminder for the organization
is working toward for the next three to five years. ■ Improved patient, caregiver and team member
to remain centered on customer needs, process focus satisfaction by identifying and implementing
Vision: BayCare is an extraordinary team leading the and continuous improvement. major process improvements at BayCare
way to high-quality care and personalized, customer- HomeCare
centered health.
■ Improved the early identification and treatment
BayCare’s Values describe how we treat people, of patients with sepsis, leading to improvements
both inside and outside the organization. in compliance rates, overall mortality rates and
the number of nurses educated in early detection
Values: The values of BayCare are trust, respect and and treatment of sepsis
dignity, and reflect our responsibility to achieve health ■ Implemented the Pharmacy Transitions of Care
care excellence for our communities.
Program, reducing readmissions for target
populations by more than percent
The event also featured more than storyboards
on other quality projects and process improvements,
and nine breakout sessions on projects that, for
example, found ways to reduce chronic obstructive
pulmonary disease (COPD) readmissions, improve
bathing techniques to reduce central line-associated
bloodstream infections and speed communication of lab
results to patients who visit the emergency department.

| Report to the Community Quality Model |