Page 163 - FreeStyler® Maintenance Manual

®
MAINTENANCE

Chapter 3 General Repairs

Water Softener

Note: Kinetico supplied the information in this portion of the document.

Finding the Problem
1. Gather Information Ask the customer questions. Any information obtained can reduce
your time on the job. Many times the customer response to
questions will allow you to skip directly to the next section.
2. Test The Water Test hot, cold and raw.
 Hot water, stored in the water heater, can tell you what the water
was like yesterday.
 Cold water, directly from the softener, tells you what the water is
like right now.
 Raw water, before treatment, tells you if the water to be treated
has changed and if the correct meter disc was installed
originally.
Test the water at the brine fitting while it is running to determine if
the softener is producing soft water.
Is there really a problem with the softener? Or does the problem
lie elsewhere at the customer site?
3. Observe The Installation Look for customer related problems.
 Is the bypass open or leaking?
 Is the softener out of salt?
 Is there bridged salt in the drum?
 Is the pre-filter clogged?
Look for obvious installation mistakes.

 Is the meter disc correct?
 Is the bypass disc correct?
 Are the inlet and outlet lines reversed?
 Drain installation - no kinks, restrictions or Tee's from other
appliances using water.
Is the unit running water to drain?
 See the “Finding the Problem” section later in this document..

1MANUL222 Belanger, Inc.® * PO BOX 5470 * Northville, MI 48167-5470 * Ph (248) 349-7010 * Fax (248) 380-9681 3-99