Page 22 - Part 2 Introduction to Telemedicine
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SVMIC Introduction to Telemedicine
situation amounts to what a bank teller knows: Every action they
take during their workday is available to an investigator on tape.
This potential for public disclosure is a new culture for
practitioners to deal with. It contrasts sharply with the old culture
of privacy in the examining room and has far-reaching implications
for how doctors and patients relate to each other.
Limits of Insurance Coverage
Traditional professional liability (malpractice) insurance covers
most usual allegations of medical negligence in standard settings,
but it may explicitly exclude from coverage, or require additional
riders to cover claims arising from telemedicine. It is critical for
practitioners who plan to treat patients at a distance review their
insurance policies.
Opting Out
It should be clear to patients that they have the right to opt out of
telemedical care, just as they have the right to decline other
modalities.
Abandonment
A part of the disclosure and agreement process with telemedicine
patients should be some notice that access to telemedicine
modalities is not necessarily guaranteed.
Referrals, Handoffs and Transitions
Providers tend to be acquainted with local specialists, pharmacies
and hospitals, as well as geographic factors that weigh on
recommendations about referrals and transitions. Making poor
referrals, or failing to make good ones, can create liability. Caring
for patients in other cities, states or countries means additional
effort must be put into helping patients find appropriate services
and resources in their own locales.
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