Page 21 - Diagnostic Radiology - Interpreting the Risks Part Two_Neat

SVMIC Diagnostic Radiology: Interpreting the Risks

remove any misgivings the patient or patient’s family may have

about suing a radiologist.

The prevailing image is that of an unknown radiologist situated
in the back office, secluded in a dark room or cubicle with

minimal contact with patients or even people. It is true that
radiologists typically have minimal contact with patients and

this lack of personal interaction, unfortunately, can increase the
likelihood of a lawsuit.

The “invisible doctor” or “faceless” radiologist, to most patients,
is just a name on a report or an EOB. The patient has no

connection to the provider and doesn’t see the physician as
a person. Studies show that to be sued less, doctors should

consider talking to patients more. Patients are less likely to sue
a provider whom they view as a caring human being. This is true

even in instances where there was clear negligence. 7

Alas, there is little that can be done to improve this challenge
as it is the nature of the specialty. However, it is a factor that the

radiologist needs to keep in mind and, on those rare occasions
when the radiologist does have an opportunity to interact

directly with the patient or a patient’s family member, put forth
his or her best “bedside manner”.

Key Challenge #5: Teleradiology

Teleradiology and telehealth are becoming more popular
among both patients and third-party insurance carriers. While

7 “To Be Sued Less, Doctors Should Consider Talking to Patients More,” https://www.nytimes.
com/2015/06/02/upshot/to-be-sued-less-doctors-should-talk-to-patients-more.html

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