Page 2 - How Do I Refund an Item for Payment
P. 2

How do I Refund an Item for Payment


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                                                                                              1.  Note down the

                                                                                                 Location. This number
                                                                                                 will be used to verify the
                                                                                                 Customer Remit To later in
                                                                                                 the Job Aid.

                                                                                              2.  Click the
                                                                                                 Miscellaneous
                                                                                                 General Info tab.

                                                                                          The Miscellaneous General Info tab
                                                                                          displays.







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            A.  Build the Maintenance Worksheet
                                                                                       1.  Review the Supplier link
                                                                                          to the customer.

                                                                                             If a value doesn’t exist in
                                                                                              either Supplier SETID or
                                                                                              Supplier ID fields, do not
                                                                                              proceed with the refund.
                                                                                              Contact the Receivables
                                                                                              Specialist to set up the
                                                                                              Supplier linkage to the
                                                                                              customer.





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         Emory Confidential and Proprietary           Last Revised on 2/19/2018                 Return to Table of Contents
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