Page 2 - First and Central flip book
P. 2

Your company succeeds through its people and its technology.
 Your people succeed through relationships.
 Relationships succeed through conversations.
    Defending
Covert defense Covert attack
    Mr. Spock-ing
Sometimes conversations go like this.
  Micromanaging
Manipulating
Blaming
Explaining
Being Dramatic
Dominating
Analyzing
Forcing
Being Helpless
Bullying
Confronting
Clowning
Driving
Deflecting
Attacking
Justifying
Triangulating
Condescending
Arrogant
Controlling
Perfectionistic
Not talking
Placating
Rationalizing
Manipulating
Playing it safe
Counterpointing
Venting
Gossiping
Holding back
Freezing up





























































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