Page 7 - ITDR Benefits & Resources guide 2019

ENROLLMENT - MY ACCOUNT
How do I access “My Account”?
My Account is conveniently located at the top right corner of the ITDR.com home page and also on the new “easy access” banner under the
picture of The Spirit of Delta photo.
Need to register for “My Account”?
• Click on the My Account link on the home page of the ITDR.com website via the top right side of the screen or in the new “easy access” banner under the Spirit of Delta photo.
• Follow the easy instructions to create a user name and password
• You may also call the Retiree Service Center at 1-877-325-7265, Option 1
What is “My Account?”
“My Account” provides 24/7 online access to your Trust Plan information.
Log on to view:
• Current coverage details
• Current billing/payment status
• Update your address, email, phone number
• Add secondary address
• Access links to Trust carrier websites
• Chat via “Live Chat” with a Retiree Service Center representative
Forgot your “My Account” user name or password?
• Call the Retiree Service Center at 1-877-325-7265, Option 1, for assistance
• Reset your password via Live Chat with a Retiree Service Center representative.
• Find the Live Chat link on the top right or in the new “easy access” banner under the picture of The Spirit of Delta photo of the www.itdr.com Home Screen
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Enrollment