Page 35 - Perfect Phrases ESL Everyday Business

The Global Workforce

Would you please [explain, demonstrate, show me, tell me,
repeat] that again?
Please repeat the [first part, last part].
I think I understand, but let me repeat it back to you.

This is important, so let me be sure I understand you . . .
This is very helpful. So, in other words (summarize) . . .

Culture Hints: Questioning is discouraged and may be consid-
ered rude in some countries. Those people are shy about asking
questions; they try to get answers on their own. However, in the
United States, many people say, “The only dumb question is the
question not asked.” It is better to ask a question than act on
incorrect information.
In some cultures looking someone in the eye when speaking
is considered as challenging the person. It is thought of as rude.
But in the United States, this is not rude; it shows sincerity and
attention.

Idioms and Other Vocabulary

Ascertain: find out
Clearheaded: alert, rational, sensible
Immersed: deep in
Outlook: an online calendar program often included in
standard office software
Pose a question: ask a question
Straighten up: stand erect

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