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78 Books and arts                                                           The Economist December 16th 2017
       2 ing eyewitness-identification procedures,  book’stitle, MsEisen barelymanages to get  Private prisons took off because govern-
        expanding access to post-conviction DNA  inside a private prison.    ments could not build prisons quickly
        testing and, perhaps most important,  Some liberals cast private prisons as a  enough to hold all the people they sen-
        opening conviction-review boards inside  driver of mass incarceration. Their busi-  tenced. Nowprivate-prison firmsare diver-
        prosecutors’ offices, to investigate post-  ness model is built around it and, as Ms  sifying with the times by building treat-
        conviction claims ofinnocence.     Eisen notes, they have lobbied for policies  ment centres and electronic-monitoring
           If Mr Godsey focuses on how people  that have helped them. Some feel that   services as America’s justice system ex-
        are unjustly jailed, Lauren-Brooke Eisen, a  profiting from other people’s incarceration  ploresalternativesto imprisonment. Some
        former lawyer now at New York Universi-  is inherently immoral, or that it violates  may find it depressing that these firms are
        ty, has written a deeply researched, scru-  constitutional protections against involun-  simply looking for another way to profit
        pulously fair book about private prisons,  tary servitude and cruel  and unusual   from society’s unfortunates. But it also
        which house 126,000 people in America,  punishment.                  shows that these companies respond to
        or 7% of state inmates and almost 18% of  But Ms Eisen convincingly argues that  political demand, and that the best way to
        federal prisoners. They are opaque in a  theyare a symptom, ratherthan a cause, of  do away with private prisons is to lock up
        way that state prisons are not; despite the  America’s over-punitive, carceral state.  fewerpeople. 7

         Johnson         The conversation machine




         “Um”, “uh”, “mm-hmm” and interruption are notkillers ofconversation, butits lubricants
             ARGARET THATCHER was known                                      that a turn is not quite finished, that the
         Mfora voice thatbrooked no disagree-                                speakeris planningsomethingmore. This
         ment. While still in opposition, she had                            makes sense only in the light of the split-
         taken elocution lessons to sound more                               second timing with which speakers take
         forceful. Despite this, she was often inter-                        turns. Men use these pause-fillers more
         rupted in interviews as prime minister,                             than women, being perhaps more eager
         and in 1982, three researchers set out to                           to hold the floor. (For unknown reasons
         understand why. They played clips from                              they prefer “uh”, and women, “um”.)
         one of her interviews to a variety of peo-                          Those who tend notto use “um” and “uh”
         ple. The clipsincluded segmentsthat end-                            often just replace it with something else,
         ed in interruption (while editing out the                           like “so”, much derided as meaningless at
         interruptions themselves). More often                               the beginningofa statement.
         than not, those hearing the interrupted                               Like “um” and “uh”, humble “mm-
         phrases thought that the prime minister                             hmm” and “uh-huh” are critical too. Lis-
         was ending her conversational turn. It                              tenersuse them to showtheyhave under-
         seems her interviewer had come to a                                 stood the speakerand are sympathetic. To
         similarconclusion.                                                  show their importance, researchers con-
            Why? Conversation, it turns out, is a                            cocted a devilish experiment in which
         finely tuned machine, as Nick Enfield, a                              speakers were asked to tell about a near-
         linguist at the University of Sydney, sug-                          death experience, while listeners were
         gests in “How We Talk”. Humans mostly                               given a distractingtasklike pressing a but-
         follow a rule called “no gap, no overlap”,                          ton every time the speaker used a word
         reacting to the end of a conversational  many dynamics of the “conversational  starting with “T”. As a result, the listener
         turn by beginning their own in about 200  machine” are similar from culture to cul-  was less able to encourage the speaker
         milliseconds—about the time it takes a  ture, something that Mr Enfield demon-  with “mm-hmm”. This drove the speak-
         sprinter to respond to the starting gun.  stratesbylookingatboth bigand small lan-  ers themselves to distraction. They
         This is all the more remarkable given that  guages in rich and poorcountries alike. For  paused more, used more “um” and “uh”
         it takes about 600 milliseconds for some-  example, take “no gap, no overlap”. The  themselves, and repeated the dramatic
         one to workoutwhattheyare going to say  cross-cultural differences in this timing are  lines of their stories, desperate for affir-
         by mentally retrieving the words and or-  small, and not always what stereotypes  mation that they had been understood.
         ganisinghow they are to be expressed.   would suggest. Though the Japanese are of-  Cicero wrote a set ofrules ofconversa-
            People, therefore, must plan to begin  ten said to be polite, they have one of the  tion, which included taking turns and not
         speaking  before their  conversation  shortest gaps before starting conversation-  going on too long. He thought he was the
         partner has stopped. That requires a fine  al replies. In answering “yes” or “no” to a  firstto do so, buthisruleshave been redis-
         attention to the cues signalling the end of  question, the Japanese, on average, even  covered in culture after culture. They may
         a turn, such as a lengthening of syllables  reply before the questioner’s turn is over.  be partofhuman beings’ shared social in-
         and a drop in pitch. As it happens, using a  This is not because the Japanese are  stincts, a product of evolution. So, next
         downward shift ofpitch is also a frequent  rude. Quite the opposite. Answering  time you find yourself in conversation
         piece of advice given to those who want  quickly moves the conversation along. In  with a bulldozer or a bore, you might feel
         to sound more authoritative—like Thatch-  general, two people speaking try to help  sorry for them, rather than for yourself.
         er. The researchers studying the times she  each other. And to a remarkable degree,  They are lacking a basic human skill.
         was interrupted found precisely that a  they succeed. Take some of the words that  From a certain pointofview, whatis fasci-
         sharp drop in herpitch accuratelypredict-  are generally considered conversational  nating about conversation is not how
         ed an interruption.               detritus: “uh”, “um” and “mm-hmm”.  hard it is, but how well people subcon-
            Contrary to popular assumptions,  “Uh” and “um” signal to the other speaker  sciously co-operate to make it seem easy.
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