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5) Consumer Organizations:
Consumer Organizations have been active in India to promote and protect consumer interests.
Consumer movement is well settled in India and helping individuals to seek quick and adequate
redressal of their grievances. It is necessary to strengthen consumer movement throughout the
country.
6) Consumer Welfare Fund (CWF):

Department of Consumer Affairs has created consumer Welfare Fund for providing financial
assistance to strengthen the voluntary consumer movement particularly in rural area. This
fund is used for training and research in consumer education, complaint handling, counselling
and guidance mechanisms, product testing labs and so on.

7) Legislative Measures:
A number of laws have been enacted in India to safeguard the interest of consumers and
protect them from unethical practices of businessman. Some of these laws are as follows:
● Sale of Goods Act, 1930

● Essential Commodities Act, 1955
● Standard of Weights and Measures Act, 1956

● Bureau of Indian Standards Act, 1969

● Food Safety and Standards Act, 2006
● National Food Security Act, 2013
There are a number of laws to safeguard the interests of consumers, but these acts could not
provide complete and fair justice to consumers. Therefore, an exclusive Act has been advocated in
the form of Consumer Protection Act, 2019.

Activity :

Visit the Non Government Organization and discuss about malpractices by business in your area.

7.7 CONSUMER PROTECTION ACT, 2019

Consumer Protection Act.2019 received the assent of the President on the 9th August 2019.
It shall come into force on such date as the Central Government may, by notification, appoint and
different dates may be appointed for different states and for different provisions of this Act and any
reference in any such provision to the commencement of this Act shall be construed as reference to
the coming into force of that provision.

The Central Government initially passed the consumer protection Act on 24th December,1986.
In 2019, Ministry of Law and Justice has proposed new act as 'Consumer Protection Act,2019'
which has received the assent on 9th August,2019. This Act, made provision for the establishment
of consumer dispute redressal agencies, known as District Commission at the district level, State
Commissions at the state level and National Commission as an apex body at the central level. The
Act covers all complaints with relevant merchandise or services, and unfair trade practices.

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