Page 3 - Carpe Diem Guide to Our Services

Guide to our Services
In order to offer the highest standards of financial advice to our clients, we choose
to work in partnership with Positive Solutions - one of the UK’s leading advice firms.
Working as a financial adviser Partner within Positive Solutions allows us to use our
local expertise, whilst working as part of a nationwide partnership.

Each Partner and Positive Solutions share the central belief that every client
is ‘altogether individual,’ and deserves personally tailored financial solutions.

Through its partnership, Positive Solutions looks after the interests of over
650,000 clients. It is part of the Intrinsic Group, which is established as one of the
leading distributors of financial services in the UK, with a Network of over 3000
advisers. Both Intrinsic and Positive Solutions benefit from the backing of the Old
Mutual Group, a global organisation and FTSE 100 company. This provides real
financial strength, delivering the long-term financial security and reassurance
our clients need.

The purpose of this document is to:

• Provide information about our business and services so that you know
what to expect when working with us
• Give reassurance about how we are regulated, and what security and
peace of mind you can expect to receive
• Link to our ‘Terms of Business’ document, where more specific
information can be found regarding my fees and services

We aim to do this by helping you understand:

• What areas of advice we can help you with
• The marketplace we will visit in order to deliver our advice, research
and recommendations

• The security, protection and peace of mind you can expect
to benefit from
• Our Client Charter
• Our proven yet leading edge process that we use to deliver the solutions
you require
• The value we add to you now and going forward
• A few other small yet important topics we feel you ought to know about

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