Page 2 - Lansing Regional Chamber of Commerce Booklet

Why Is BRV Different?

Local Relationships/National Market Knowledge – Since 1937, the families of Brogan, Reed, Van Gorder &
Associates have established a tradition of helping businesses manage their corporate benefit plans and investment

needs. As one of the longest standing and most trusted agencies in Mid-Michigan, we have built solid relationships
with premier insurance carriers to help our clients execute the most robust benefit programs, specifically tailored
to fit the culture of each organization we serve.

BRV Service Model – Consider our team an extension of your HR Department. We provide assistance with the
following services:
1. Administrative Support:
• Employee Onboarding – Electronic personnel files and ease in onboarding by using the paperless
option.
• Benefits Enrollment – Provide simple-to-use online enrollment system
• Insurance Carrier Integration – Once elections/terminations are made, BRV will process them
with the various carriers on your behalf
• COBRA – Integrated with onboarding and terminations
• 1095-C Reporting – BRV’s online enrollment system automatically tracks the 1095-C reporting for
all employees
• Billing Reconciliation – Self-Bill for ancillary benefits
• Claims Resolution – Help employees resolve claims that were processed incorrectly

2. Legal Support:
• Employee Benefits Lawyer on Retainer – National Authority on Health & Welfare Benefits who
provides regular communications on ERISA/ACA/DOL updates – Unlimited support.
• HR Consultancy – As our client, you will have immediate access to expert Human Resource and
Management support services. BRV is dedicated to understanding your business and its needs.
Get quick and accurate answers to all of your HR questions and help working through difficult
situations. Be confident you are making the right decision for your organization.
• Compliance – Summary Plan Description (SPD) Wrap Document and Annual Notices

3. Employee Engagement:
• Education Meetings – During OE and throughout the year to ensure employees fully understand
each facet of the benefits being offered.
• Direct Access – Rather than calling a 1-800 number, employees can contact us directly for
assistance with any questions or issues they might be having.
• Patient Advocacy – We have extensive relationships with many of the physicians in the Greater
Lansing Region. Our team takes pride in ensuring our clients have access to the perfect provider
and as quickly as possible.
• Culture of Wellness – Implement programs to develop physical, mental, spiritual, financial
wellness.

4. Fiduciary Support:
• Annual Review – We start working on the renewal 120 days prior to the anniversary date so
options can be presented, and timely decisions can be made.
• Benchmarking Analysis – How do your plans stack up each year?
• Contract Definitions – Part of our responsibility is to determine that your contract language with
the carriers you work with is as comprehensive as possible.