Page 9 - Chem Service 2016 Catalogue

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REPLACEMENT POLICY
Prior to the expiration date shown on the label and exclusive of any customer contamination, Chem Service will replace any product
showing purity or concentration degradation. You must advise our Customer Service Department immediately to receive approval and
instructions on either disposal or return of the product. Call 1-800-452-9994.
PRODUCT DOCUMENTATION
CERTIFICATE OF ANALYSIS (COA) - With the purchase of any Chem Service “Standards Grade” environmental, pesticide, organic
chemicals, solutions or mixtures, a COA will be provided free of charge, where available. COAs are available for kits, but need to be
requested at the time of order. Please note that “Standards Grade” products assigned a purity of tech, will not receive a COA. A nominal
fee will be charged for COAs for “Reference Grade” materials, when available. COAs are not available for “Tech Grade” and “No
Grade” products.
MATERIAL SAFETY DATA SHEETS (MSDS) - MSDS are shipped in the box with the chemicals, exceeding OSHA’s requirements. For
additional copies, replacement copies, updated versions or MSDS in advance of an order, Chem Service will supply up to ten (10) total
MSDS at no charge. Further requests for quantities greater than ten will incur a labor and processing charge based on the size of the
request and the time required to process the MSDS.
WARNING - READ YOUR MATERIAL SAFETY DATA SHEET BEFORE HANDLING OR USING ANY CHEMICALS.
For information on TERMS & CONDITIONS OF SALE, RETURNS, and TECHNICAL ASSISTANCE, please refer to pages 308-309.

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