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Don’t forget to smile!
Paul Bussiere
GENERAL MANAGER’S MESSAGE
I started to smile as I walked around the property recently In July (3, 4, and 5), Ladies’ is hosting the PGA of Canada
when the thought came to my head that everything is finally Women’s Championship. This is a two-day event on
coming together. The bees have arrived, the vegetable Wednesday and Thursday with a Pro-Am on the Tuesday.
gardens are almost complete, the sun was shining, and The field is usually only about 60 players leaving lots of
so on, and so on. I celebrated my one-year anniversary time after the competitors go out for the Members to try
at Ladies’ on May 15 and it still feels like I just got here. It their luck with Championship conditions. There will be
has been a busy 12 months when I stop and think about an opportunity to purchase spots in the Pro-Am and play
everything that has transpired over that time. We have had a with one of the competitors on the Tuesday, but spots are
lot of change and change is not always easy. It’s comfortable limited. We’ll be sending out details soon. There will also be
to keep things they way they are, it’s familiar and usually less an opportunity to host a few of the players in your homes.
stressful. But as Prince Philip of England said, “Change does Some of the ladies are going to be coming in from out of
not change tradition. It strengthens it. Change is a challenge town and are hoping to find a Member willing to open their
and an opportunity, not a threat.” There are thousands of homes for them. Remember that most of these participants
quotes on change and all come down to the same root. To are either club professionals from across the country or tour
grow there has to be change. That’s what we are doing at players trying to make their mark. If you are interested in
Ladies’, creating change to help the club grow and secure either the Pro-Am or hosting a player, please let me know as
our future. soon as you can.
My goal this year was to create a positive Member/Guest I hope everyone is smiling like me when they are on the
experience. As I mentioned last month, I challenged the staff property. Fun is the key word for this year. Please come to
to think of different ways this could be accomplished. The Ladies’, forget your troubles at home and enjoy yourself.
Board challenged the committees to come up with three Allow us to take care of everything else and don’t forget to
ways to improve the Member experience with no constraints smile!
given to their ideas. So far this year, I think we have
accomplished our goal. The amount of positive feedback I
have received is overwhelming. I want to give credit to all my
staff for that. They are the ones creating the experiences for
the Members and Guests. From our wonderful new menu Paul
items, to a quick game of table tennis before teeing off.
There are a lot more smiles around the club these days.
I finally had the chance to play the course this year with
a couple of Members and a guest. John and his team
have done a wonderful job of preparing the course and
creating an outstanding golf experience. I hope everyone is
encouraging their friends and colleagues to come out and
play the course to either experience it as a potential Member
or to enjoy it as a guest. The weather has been fantastic for
golf so far this year and we hope it continues.
6 | BEAUTY, GRIT & GRACE