Page 7 - Email LMS WL
P. 7

5 steps of the digital buying journey









                                              Email can fit in multiple places along your customer’s journey.




















                                              Awareness                   Interest                   Intent                  Purchase                  Loyalty








                                                   In order to successfully engage a potential consumer each step in the buying


                                                                journey requires a unique message and digital product.
   2   3   4   5   6   7   8   9   10   11   12