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Lesson 12                    Business Trip 2








                                                          i
                                                         l
                                                        f
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                                                          g
                   Making a reservation for a flight
                            a
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                         T

                                                                                   m
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                                                                                                  o
                                                                                                   u

                                                                           .
                   A : Thank you for calling North American Air. How may I help you?
                                                                                                y
                                            a
                                         k
                                                       t
                                                                                         e
                             i
                                                         o
                   B : I'd like to make a reservation for John Hwang of Korean

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                                                           n
                   Electronics.
                   A : Where is your destination?
                                     a
                                             y
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                            u
                   B   :  A c t t t u a l l l l l l y , , ,   I I I       a l l l r e a d y   h a v e       t t t h e       f f f l l l i i i g h t t t       i i i n f f f o r r r m a t t t i i i o n . . .
                              a
                                 y
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                              a
                   B : Actually, I already have the flight information.
                         A
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                         A

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                         I just need to see if seats are available on that flight.
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                   A : Okay. What day?
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                                                                    6

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                   B : It is Flight number 007 on August 16, departing JFK to Incheon,                ,

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                   A : Just moment, please. Let me check. How many passengers?
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                   B : One, please.
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                   A : It is Flight number 007, departing from JFK at 7:30 am.

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                   B : That's correct.
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                   A : Yes, we still have a few seats available.       .
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                         Do you want me to go ahead and make you a reservation right
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                   now?
                   B : Yes, please.   .
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                   A : You are all set. Be sure to get to the airport two hours before
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                   the
                         Flight departure time.
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                   B :   I will do that. Thank you very much.
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                   A : Thank you for calling North American Air. How may I help you?
                                                        t
                                                     o

                                                       r

                                                           A
                             n

                                                                                 r
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                                                                                  e
                                                                               o
                   B : _________________________ for John Hwang of Korean Electronics.
                                                                                   a
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                   A : Where is your destination?
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                         A

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                                             n
                   B : Actually, (flight information) ___________________________.         .
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                         I just need to ______________________________.      .                                  118
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