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5. DEMYSTIFYING NDIS
Families feel overwhelmed with NDIS. There is so much to do and they are unable to cope with issues that are out of their control. Participants feel they have to ‘jump over hoops’ to obtain funding. Every year is a ‘fight’ for funding, despite not much change in their situation. This causes them despair, frustration and anxiety and adds a layer of complexity to their already stressful lives.
17. ESTABLISH A FAMILY/CARER NDIS SUPPORT GROUP
MDS can establish family/carer NDIS support groups for those individuals to share experiences and learnings with each other. Having regular learning sessions is especially useful for navigating NDIS and learning the ‘tips and tricks’ of obtaining funding.
18. HOLD NDIS WORKSHOPS
MDS can support understanding of NDIS and changes within it by hosting workshops, creating a NDIS ‘cheat sheet’ or having a dedicated feedback contact for participants and carers. This can be supplemented by hosting the workshop video’s and content on the MDS website to ensure the information is available to a wider audience to view at their convenience.
19. ESTABLISH MDS REPRESENTATIVES
Having a dedicated representative available who understand the entire ecosystem of support that is available to participants is important. This representative needs to be an expert on ‘all things NDIS’ to help identify a fund managers / support coordinator and help re-asses suitable programs and services that may be of most value to the participant. This could be achieved through a meeting every six months to help the participants and their families navigate the disability insurance system.
20. DEVELOP NDIS CHEAT SHEET
Develop a NDIS Cheat sheet which is easy to read and understand for participants and their family members / carers. This could be made available online and can help demystifying NDIS by providing all the relevant information in one place.
Commercial in confidence
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