Page 7 - Tenant Handbook
P. 7
We would like to express our
WHAT CLIENTS SAY You are always very friendly and “
appreciation for the fantastic
“ Preston Property Management team.
service from you and the Stocker
Your professionalism and
professional and returns both our
efficiency in dealing with our tenants
phone calls and emails as soon as
has been much appreciated. Any
OUR GUARANTEE problems have been speedily dealt possible. Your more than happy to
spend time discussing any concerns
with and even the difficult tenants/
situations have been resolved we have and always goes above and
satisfactorily. beyond to help us out. It is always
a pleasure dealing with you and we
It has been a pleasure having you highly recommend you as a great
manage our property. Property Manager.
~ Chris & Sue ~Amelia & Jake
“
“ services of yours for many years
We have used the rental
property management
I would like to acknowledge you, and have found you to be reliable,
thorough, friendly and prompt with
& your team for exemplary service regard to property matters.
that is superior to any property
management I’ve had a rental With our first property, you managed
with. From the first inspection right it for many years with various
through to customer service over changes in tenants. In one particular
the phone, to a welcome pack, the instance, a tenant was particularly
Stocker Preston Management team difficult, and you went above and
has provided a superior service & beyond what would normally be
I will recommend you to friends & expected with a successful outcome.
colleagues.
When it came time to arrange a rental
Thank you for making this aspect of property manager for a different
the relocation as smooth & hassle- property, we went straight to you
free as possible. because of our previous experiences.
~ Mr Kjellgren ~ Kate & Bill