Page 197 - Complete First B2 (third edition) Student Book

Q Choose the four sentences that are suitable to include in O Write your letter in 140-190 words. Use the checklist on
your email in Exercise 5. Why are they suitable? page 203.
1 I think it’s a great idea to raise money for schools in KEY LANGUAGE FOR INFORMAL EMAILS AND LETTERS
developing countries.
2 I would suggest that a fun sport day would be the best Opening an informal email/letter:
option. Hi, Hi there, Hi (Jock), Dear (Jo)
3 I think a quiz evening would be amazing! Giving reasons for writing:
4 Loads of people enjoy listening to live music. Thanks for your letter/email. It was great to hear from you.
5 Concerts are extremely popular with lots of people of Referring to something mentioned in the email/letter:
different ages. You said in your email/ letter that... , You mentioned that..
6 I think it would be a good idea to keep the ticket price You asked whether ...
fairly low.
7 Why don’t you serve food during the event, too? Makingsuggestions / giving advice:
Why don’tyou ...? You could always ... I think you should...
8 I am sure that the event will be a huge success and It might be an idea to...
hopefully it will raise a large amount of money.
Offeringto do something:
I can ... if you like. I could always ...
Q Choose the correct option in italics in this formal email.
Makingrequests:
Canyou...? Couldyou ...?
(1 ) Dear Ms Copeland,/ Hi Anne,
Asking for information:
I am writing (2) because of / in response to your advertisement
for staff to work in your hotel this summer.I am (3) currently / Let me know... Can you tell me...?
at the moment studying hotel management at college and Apologising:
(4) would love to work / would be interested in working in your Tm sorry about...
hotel.
Closingan informal email:
I have (5) learnt aII about / studied different aspects of hotel See you soon. Write soon. Hope to hear from you soon.
work as part of my course,and I also have some experience
of hotel work as I (6) was employed / had a job in a large
international hotel in Spain for six weeks last summer. I KEY LANGUAGE FOR FORMAL EMAILS AND LETTERS
worked mainly as a waiter,but also (7) gained some experience Opening a formal email/letter: PDF from sachtienganhhanoi.com
as / had a go as a receptionist when the regular receptionist Dear (Mr/ Mrs/Ms Edwards), Dear Sir/ Madam,
wasill. Only use Mrs if you are surethat the woman you are writing
I am friendly and hard-working,and work well as part of to is married.Otherwise,use Ms.
a team.I also understand that in a hotel,(8) keeping the Giving reasons for writing:
customer happy / customer satisfaction is vital. I am writing in response to... I saw your notice/advert in...

(9) / would begrateful if you would / Please will you consider me
for a position in your hotel. Referring to something mentioned in the letter/notice/
advert:
(10) / look forward to hearing from you./ Writesoon!
Your letter/ notice/advert mentioned that... Your letter/ notice/
Joseph Brown advert asked for ...
Makingsuggestions / giving advice:
It would be a good idea to... It might be sensible to... You
O Read the exam task. Then read the relevant Key language might like to consider ...
box and plan your letter.
Offeringto do something:
You see this advertisement in your local newspaper. I would be able/ willing to... if necessary.

Makingrequests:
Staff wanted for summer work
Would it be possible for you to...?
We require staff to work with our English -speaking
guests in our busy hotelthis summer. Asking for information:
Could you give me some information on ...? Couldyou let me
We are lookingfor people for the following roles: have more details about ...?
- Waiter Apologising:
- Coffee bar assistant I would like to apologise for ...
- Receptionist
Closingan informal email:
Write to Maria Simpson at Top Beach Hotel saying
Yours sincerely / after Dear Mr Edwards), Yours faithfully / after
which job interests you and why, and explain why you Dear Sir/ Madam), I look forward to hearing from you, Kind
would be suitable forthejob. regards
Write your letter.

Writing bank