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opportunity indexCITY PRESS, 25 SEPTEMBER, 2016       Lessons learnt,
                                                      progress made
                                            A
                                         project            The National Home Builders’ Registration Council (NHBRC) is once again investing in emerging
                                     in partnership   female entrepreneurs in the construction industry. It is enabling them to attend a business development
                                        with the
                                                         programme at the Gordon Institute of Business Science (Gibs) in Johannesburg. City Press is profiling
                             NHBRC                        women who have completed the course as well as others attending one. Learning on the job is often

                                                                the only way that women in construction can move upwards, but many who completed the
                                                                   NHBRC’s Women Empowerment Programme learnt valuable lessons there and have
                                                                   made strides in reorganising their businesses, they told Sue Grant-Marshall

                                                      Thuli Malakoana of Morena’s Projects,               Xoli Khuzwayo of Khuno Trading, Nelspruit,          Julia Petla of Amedzo Trading and                   Magauta Moabelo of Baetla Construction
                                                      Pinetown, Durban                                    Mpumalanga                                          Projects, Midrand                                   and Trading Enterprise, Polokwane,
                                                                                                                                                                                                                  Limpopo
                                                      Iwas fortunate that my grandfather made me          Istarted my construction business in 2008,          Iregistered my company in 2009 when I
                                                        paint our house when I was a little girl. He        urged on by friends who were in the industry.       returned home from the UK. It was a really        In 2005, I was unemployed, with children, and
                                                      didn’t differentiate between genders.               One gave me subcontracts in RDP housing.            difficult time owing to the recessionary              my builder father gave me five of his RDP
                                                                                                                                                              economic climate.                                   houses to construct. Eventually, he gave me 30
                                                         I registered my company in 2002 and began           I saved money I’d made in catering and                                                               and I learnt on the job from his superviser.
                                                      building ablution facilities and some classrooms    worked on a two-year maintenance of a drip-            In 2010, I began doing maintenance work
                                                      at KwaNongoma, KwaZulu-Natal.                       water system on a sugar cane farm near              and revamping offices throughout South Africa.         It was tough. Once when I had no money to
                                                                                                          Malelane. I saved every cent I could and didn’t     I now have my headquarters in Rivonia               pay my workers, my father refused to give me a
                                                         Now Umgeni Water in Durban is giving me          buy fancy cars like some others did.                Boulevard, Sandton, and our turnover is about       loan, saying that I needed to explain to them
                                                      projects ranging from paving to water pipes.                                                            R3 million a year.                                  that once the department paid me, I could pay
                                                      There are 10 people working permanently in my          Lessons learnt: Don’t compete with others;                                                           them.
                                                      company at present.                                 compete with yourself. That’s my motto. I’m            I diversified into petroleum products and also
                                                                                                          grateful I went to Gibs last year because I was     began sourcing strategic supplies such as              In 2007, I got my first contract and he was
                                                         Lessons learnt: Patience is the key to           on CIDB Grade 1 then and now I’m on Grade 4.        electrical goods and various other commodities.     so proud of me! But after that, I had no work
                                                      success in construction, especially when it comes   I have 20 RDP houses I’m working on and 22                                                              for four years.
                                                      to payment issues. Umgeni Water pays us after       labourers working for me.                              Lessons learnt: I have a master’s in
                                                      14 days, which is great. But some government                                                            business leadership from the Unisa School of           Lessons learnt: At Gibs I was taught to
                                                      departments keep us waiting.                                                                            Business Leadership and I found the highly          diversify, so I bought a tipper truck for working
                                                                                                                                                              qualified Gibs lecturers particularly good when it  on mines and also a 10-ton truck so I could
                                                         I completed a job for government nine                                                                came to learning negotiation skills.                deliver various materials. I also bought a
                                                      months ago, for which I am still waiting to be                                                                                                              compactor and a water pump that I hire out.
                                                      paid – but I can’t mention names as I need the
                                                      work. It’s bad for business as it makes me                                                                                                                     If I realise now that I might make a loss on
                                                      disorganised.                                                                                                                                               a contract, I’ve learnt to go to the client,
                                                                                                                                                                                                                  explain the situation and suggest that we make
                                                         So, I’ve learnt to diversify to supplement my                                                                                                            a plan.
                                                      income. I supply bricks and cement to other
                                                      builders, and I’ve bought small flats to rent out
                                                      to ensure a constant income.

                                                                                                                                                                                                                  When to
                                                                                                                                                                                                                  complain

                                                      Ndidzulafhi Maggie Netshilindi of                   Sindile Hlongwane of Thirhani Nkateko               Quahnita Samie of Vidememoria Heritage              You may refer a complaint to the
                                                      Ndidzulafhi Projects, Midrand, Gauteng              Projects and Developments, Southdale,               Consultants works nationally and is                 NHBRC if any of the following
                                                                                                          Joburg                                              based in Cape Town                                  conditions apply:
                                                      Irun an electrical and civil construction
                                                        company that I started in 2001. It’s 100%         Ineeded R100 000 to do my first project with        Istarted my company in 2006 when I was                 ) The homebuilder does not
                                                      female owned. I’d seen my husband’s company           City Power in Joburg. My brothers and sisters       employed as a town planner at the SA              respond within the periods specified
                                                      and thought I could do even better than he          helped so I could buy material and pay              Heritage Resources Agency (Sahra). I realised       below
                                                      was.                                                labourers.                                          there was a gap in the built environment field
                                                                                                                                                              for heritage practitioners.                            ) The homebuilder fails to honour
                                                         I was invited by the Ivory Park municipality        In fact, everything I know about construction,                                                       its obligations
                                                      to write a construction test and I was one of       I learnt from my brother and sister-in-law as I        We were the consultants for the Cape Town
                                                      only 10 people chosen from the 2 000 men and        worked in their company for four years until        stadium in Green Point – an area known for its         ) There is an unresolved dispute
                                                      women who applied. Later on, the Midrand            2012, when I started my own business. I was         archaeological sensitivities, as there are many     between you and the homebuilder
                                                      municipality trained us further in electrics,       doing anything I could, such as cleaning 13 fire    undocumented graveyards there. Heritage             regarding the extent of the
                                                      laying cables and then planting the streetlights.   stations. I then quoted for six jobs at Joburg      impact assessments are required by law to           homebuilder’s liability
                                                                                                          Water and got all of them!                          determine the impact of proposed development
                                                         Lessons learnt: Gibs taught me how to                                                                on structures of cultural significance,                Homebuilder response times:
                                                      draft a business plan, which means I can show          I refurbished all their depots, after which the  archaeology, palaeontology, burial grounds,            The homebuilder must respond
                                                      the bank and myself what I need. That has           department of education gave me a three-year        graves and public monuments.                        within specific periods from the time
                                                      made me feel a great deal more confident.           contract for maintenance and plumbing in                                                                it receives the complaint, as specified
                                                                                                          Joburg schools. Now I have a contract with the         Lessons learnt: Our business model has           below:
                                                         However, after we completed the NHBRC            US embassy to renovate a housing complex in         changed completely since I did the Gibs course.        ) Three-month noncompliance – 21
                                                      course last year, the practical training they said  Pretoria.                                           We’ve scaled down the staff component and           working days
                                                      they would provide did not materialise. Now                                                             have a smaller office. Our staff also has the          ) One-year roof leak – seven
                                                      they’ve assured us that we’ll be shown how to          Lessons learnt: At Gibs, I learnt the            option to earn a percentage of profits instead of   working days
                                                      build a quality house.                              importance of delegation and trusting others.       a salary. Consequently, we’re able to choose           ) Five-year major structural defect
                                                                                                          There are reliable people out there and I’ve        projects about which we’re really passionate.       period – seven working days
                                                                                                          learnt I can’t do everything on my own.                                                                    ) Deposit theft or irregularity –
                                                                                                                                                                                                                  refer complaint to Commercial Crime
                                                                                                                                                                                                                  Unit
                                                                                                                                                                                                                     ) Contractual disputes – refer to
                                                                                                                                                                                                                  your legal representative or attorney

                                                                                                          Assuring Quality
                                                                                                          Homes Since 1998

                                                                                                          The NHBRC is here to protect your rights as a new homeowner, by ensuring that our
                                                                                                          registered builders deliver a quality home that you can enjoy for generations to come.

                                                                                                          1. 	 Use a registered builder and sub-contractors.
                                                                                                          2. 	 Register your new home 15 days before you start building.
                                                                                                          3. 	 Demand that a minimum of four inspections are done during construction.
                                                                                                          4. 	 Before signing your “happy letter”, make sure you are satisfied with the quality of your new home.
                                                                                                          5.	 Address any construction related issues with your builder in the first three months of moving
                                                                                                          	 into your new home, to take advantage of your Warranty Cover.

                                                                                                          Toll Free: 0800 200 824                             www.nhbrc.org.za  @NHBRC  National Home Builders Registration Council

150485 NHBRC Adverts 2 (378 X 100) City Press.indd 1                                                                                                                                                                                                                       23/09/2016 09:20
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