Page 4 - sept-oct 2022
P. 4

word from the president

                    ello Everyone! Fall is soon to be in the     and then prepare for another blast of cold air
                    air  My most favorite time of the year       Then when warmer weather heads our way, we
                    Pumpkin patches will soon open, and          breathe a little while, and then start preparing
           Hfall festivals and Halloween Carnivals               again
            will be in full swing   High school and College           One major thing to
            football  has already kicked off! I love waking      prepare for is fantastic
            up on Saturday morning with my game shirt            customer service   Our
            on anticipating the game for the afternoon or        Customer Service
            evening  I also love the good food and company       Representatives are
            that accompanies the games as well  I hope for       the front line of our
            whichever team you are pulling for has a winning     industry  They help build
            season  Roll Tide!                                   relationships with our
                 I am very excited this year as your incoming    customers which will last
            president  I hope I can live up to the fantastic     for years to come  As an
            job our past presidents have done  I bring a little   organization, let’s make   uJessie Morganu
            different experience to the table, which I am very   sure that our agents
            passionate about, customer service                   are prepared to handle
                 Our busy season is around the corner  I         tough calls and are knowledgeable about the
            know we are all gearing up and praying for           products and services we are selling  Customer
            some cold weather  I think of our busy season        service agents must be able to show compassion
            ahead like a hurricane  We know it is coming, we     as well  Some of our customers go through
            wait and prepare for it, we ride through it safely   tough times  They must be able to listen to each
                                                                 problem and see where we can help make the
                                                                 customer’s life easier, whether it is with automatic
            WORLD CLASS PERFORMANCE                              deliveries, tank monitors, or levelized billing
            FROM AMERICA’S
            INDUSTRY LEADER                                      The more confident and knowledgeable your
                                                                 customer service agents are, the more they will
            PRODUCTS:
            •  New TRANSPORT TRAILERS                            be able to sell your benefits and enjoy their job
            •   New BOBTAILS                                     along the way  Every now and then maybe offer
            •  New BULK STORAGE TANKS
            Ask about availability of                            to buy them lunch just as a kind gesture or letting
            used or refurbished                                  them know you appreciate the hard work they
            transport trailers and bobtails
                                                                 are doing every day
            SERVICES:                                                 As a reminder, our Fall Gathering and
            • Refurbishing & Repairs
            • Blasting & Painting                                Committees/Board meetings is coming up  We
            • 5-Year Inspections                                 would love to have you join us on Thursday, Sept
            • Annual Inspections
            • Stress Relieving                                   29th for activities and dinner then Friday, Sept
            • Parts                                              30th for our meetings  See pages 16-17 for more
                                                                 information  It will be held at Pursell Farms, 386
              PROUDLY MANUFACTURED & ASSEMBLED IN THE USA
                                                                 Talladega Springs Rd , Sylacauga  We had a
                        MISSISSIPPI                              fantastic meeting there last year, and we hope
                        TANK COMPANY                             you can attend  The resort is beautiful

             HEADQUARTERS            INDIANA DIVISION                 Best Wishes!■
             P O Drawer 1391         1301 East Elkhorn Road
             Hattiesburg, MS 39403-1391  Vincennes, IN 47591-8004
             PH: 800-331-8265 ext. 224    PH: 812-886-8265
             FAX: 601-264-0769       FAX: 812-886-8979
             EMAIL: sales@mstank.com
                                     EMAIL:  salesid@mstank.com
            www .mstank.com
     4                                  Alabama Propane Gas Association  | September / October 2022
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