Page 15 - iTest-กทม-ชุดที่-1
P. 15
16. What task do sales managers spend the most time on?
1. Training salespeople.
2. Performing administrative tasks.
3. Reviewing sales records.
4. Making sales assignments.
17. How much of their time do sales managers spend with the technical staff?
1. 5% 3. 8%
3. 10% 4. 15%
18. What can be concluded from the study?
1. There are few customer problems.
2. Sales are a low priority.
3. Little time is spent on training.
4. No time is spent on finding new customers.
Instructions:Read the following announcement and select the best answer for each item.
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
OUR STORE GUARANTEE
We have the lowest prices in town. For every item we sell, we’ll beat
any legitimate price from any other store. Plus, if you find a lower price within
30 days of your date of purchase, we’ll refund the difference. This offer is good
even on our own sale prices. The item must be the same brand and style. You
must present your original sales receipt. Out low price guarantee does not apply
to limited quantity offers.
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
19. What does this statement guarantee?
1. The lowest prices.
2. The best service.
3. The most convenient location.
4. The most helpful salesclerks.
20. If you buy an item at a lower price, what will the store do?
1. Give you a second item.
2. Pay you the difference in price.
3. Buy the item from you.
4. Refund your money.
