Page 49 - 2019 - Leaders in Legal Business (q)
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labour on, making unnecessary mistakes and missing opportunities because the MP or some of the
senior partners have a jaundiced view of consultants. When clients have had poor experiences with
consultants, this is so often for one fundamental reason: usually it turns out that the client and
consultancy didn’t work hard enough to clearly spell out expectations, outcomes, and value-add
the work was to achieve at the outset of the engagement. Sometimes, of course, insufficient
expertise by the consultancy of the subject matter, knowledge of the legal sector, or an
understanding of how professional partnerships work is also to blame.
Faced with a real problem impacting competitive capability that is beyond the ability,
experience, and resources of the firm to resolve in-house, the timely involvement of a properly
selected consultancy can produce huge value, open up possibilities that were closed, and increase
the satisfaction and sense of purpose of the partnership. Not to overstate the case, but having the
right people on your side can even help ensure survival in the most intensely competitive markets
we have ever experienced.
34
senior partners have a jaundiced view of consultants. When clients have had poor experiences with
consultants, this is so often for one fundamental reason: usually it turns out that the client and
consultancy didn’t work hard enough to clearly spell out expectations, outcomes, and value-add
the work was to achieve at the outset of the engagement. Sometimes, of course, insufficient
expertise by the consultancy of the subject matter, knowledge of the legal sector, or an
understanding of how professional partnerships work is also to blame.
Faced with a real problem impacting competitive capability that is beyond the ability,
experience, and resources of the firm to resolve in-house, the timely involvement of a properly
selected consultancy can produce huge value, open up possibilities that were closed, and increase
the satisfaction and sense of purpose of the partnership. Not to overstate the case, but having the
right people on your side can even help ensure survival in the most intensely competitive markets
we have ever experienced.
34
