Page 10 - WCCH Digital 2017

7
Important Things To Know
ATM
ATMs are located in the north parking lot next to Cypress Street and in the main hallway by the Emergency Dept.
CASE MANAGERS & SOCIAL WORKERS EXT. 4279
Case managers will review your medical record and discuss your discharge planning. They are also available to assist you with arrangement for home care, admission to a long-term care facility or rehabilitation care.
Social workers o er emotional
support, counseling and guidance to help patients and their families deal with nancial, social and emotional problems related to illness or hospitalization.
ELECTRICAL EQUIPMENT
The Maintenance Department must check any electrical equipment that is brought from home before it can be used. This includes razors, hair dryers,
radios, etc. Please notify your nurse before using your personal electrical equipment.
FIRE SAFETY
We periodically conduct re drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital sta will notify you.
HEARING IMPAIRED
A telecommunications device (TDD) is available to help hearing impaired patients. Arrangements can also be made to have a person who uses sign language help a hearing impaired or deaf patient.
HOUSEKEEPING SERVICES
A member of the housekeeping sta will clean your room daily. If there is a housekeeping problem in your room, dial 0 for the operator, who will contact housekeeping and the problem will be taken care of as soon as possible.
INTERNET SERVICE
WCCH is pleased to o er free wireless service to its doctors, patients and guests. Connectivity is available
throughout the hospital, including patient rooms and visitor waiting areas. Please be courteous to other patients and visitors while using your computer and keep the volume muted or use headphones.
Your use of the WCCH wireless Internet connection is at your own risk. Any information being sent or received could potentially be intercepted by another wireless user. Please contact your nurse for log-in instructions.
INTERPRETERS
The hospital has access to interpreters for a number of foreign languages should a patient require it. Please notify your nurse of any special needs.
LOST & FOUND
If you have misplaced a personal item, contact the hospital’s Admissions department for information on items that have been turned in.
MAIL & FLOWERS
Cards and owers sent by your family and friends to make your stay better are brought to your room daily.
DURING YOUR STAY