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66  THE RESEARCH PROCESS

                               Databases are also available for obtaining statistics—marketing, financial, and
                             so on—and directories are organized by subject, title, geographic location, trade
                             opportunities, foreign traders, industrial plants, and so on. Some of these online
                             databases are listed in Section I of the Appendix at the end of this chapter.
                               Online searches provide a number of advantages. Besides saving enormous
                             amounts of time, they are comprehensive in their listing and review of refer-
                             ences, and the researcher can focus on materials most central to the research
                             effort. In addition, finding access to them is relatively inexpensive.
                               Some of the important research databases available online and on the World
                             Wide Web are provided in the Appendix to this chapter. Access to these can be
                             had online or through the Internet. If a source of information is not known, the
                             search strategies on the Internet help to find it. Databases include, among others,
                             listings of journal articles, books in print, census data, dissertation abstracts, con-
                             ference papers, and newspaper abstracts that are useful for business research.
                             Details of some of these databases can be found in the Appendix to this chapter.


            Extracting the Relevant Information
                             Accessing the online system and getting a printout of all the published works in
                             the area of interest from a bibliographical index (some useful indexes are provided
                             in Section 2 of the Appendix to this chapter) will provide a comprehensive bibli-
                             ography on the subject, which will form the basis for the next step. Whereas the
                             printout could sometimes include as many as a hundred or more listings, a glance
                             at the titles of the articles or books will indicate which of these may be pertinent
                             and which others are likely to be peripheral to the contemplated study. The
                             abstract of such articles that seem to be relevant can then be obtained through the
                             online system. This will give an idea of the articles that need to be looked into in
                             depth, the full text of which can then be printed out. While reading these articles,
                             detailed information on the problem that was researched, the design details of the
                             study (such as the sample size and data collection methods), and the ultimate find-
                             ings could be systematically noted in some convenient format. This facilitates the
                             writing up of the literature review with minimum disruption and maximum effi-
                             ciency. While reading the articles, it is possible that certain other factors are also
                             found to be closely related to the problem at hand. For instance, while reading the
                             articles on the effectiveness of Information Systems, the researcher might find that
                             the size of the company has also been found to be an important factor. The
                             researcher might then want to know more about how the size of organizations is
                             categorized and measured by others and, hence, might want to read materials on
                             organization size. All the articles considered relevant to the current study can be
                             then listed as references, using the appropriate referencing format, which is dis-
                             cussed in Section 3 of the Appendix to this chapter.


            Writing Up the Literature Review
                             The documentation of the relevant studies citing the author and the year of the
                             study is called literature review or literature survey. The literature survey is a
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