Page 4 - August 2019 web
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The Club at WestPark
                                                      FROM YOUR DIRECTOR OF OPERATIONS  Ashley Brandt, CCAM
           Community Association
                                                                              A Reminder about       issue.  This is a challenging aspect of rule
                3240 Kennerleigh Parkway,                                    Rule Enforcement        enforcement, and your Association staff works
                   Roseville, CA 95747                                                               hard to accommodate and work with all residents
              www.theclubatwestparkca.com                                    The purpose of the      when they come to The Retreat.
                  Phone: (916) 771-7801                                      Association is to
                    Fax: (916) 771-7827                                      maintain, protect and   On rare occasions an issue may still require a
                www.theclubatwestparkca.com                                  improve property values,  temporary suspension of use, but only as long as

                                                                             and one of the ways it   needed based upon the circumstances.  Finally, the
           The Retreat Facility Hours                                        does that is through the   rule enforcement process is confidential, and the
              Monday - Saturday 8 a.m. - 9 p.m.      rules.  Rules are a way to manage expectations   Association cannot discuss one resident’s
                   Sunday 8 a.m. - 9 p.m.            about the appropriate ways in which to use the   violations with another resident.  This is designed
                                                     common area, as well as individual              to protect the privacy of all members, and all
             The Gym is available to Residents 24    residences.  When it comes to the common area,   members are treated equally in this regard.
            hours a day with a 24-hour Access Card.   the rules provide a minimum level of conduct that
                                                                                                     The Association’s goal with the rules is to make
                     Board of Directors              all residents can expect to experience when they
                                                     walk into The Retreat, from when facilities will be  use of The Retreat (and residences) better for all
                   Bob Blanton, President                                                            residents of The Club at Westpark, and it hopes to
                 Pat Patterson, Vice President       open for use, to when certain rooms may be      engage in the enforcement process as little as
                  Doug Hanagan, Treasurer            unavailable, to what kind of food and beverages
                   Dan Ketchum, Secretary            can be brought to the pool.                     possible.  When it does, it tries to resolve issues
                     Ralph Jahr, Director                                                            quickly and without strong action, and does so in a
                                                     The other side of the rules is the enforcement   private manner that protects the privacy of
              Email: boardofdirectors@tcwp.net       aspect when the rules are broken.  The goal is to   everyone involved.  We look forward to seeing
                                                     avoid this part, but the Board has a duty to take   you at The Retreat, and hope you have the
                  2019 Board of Directors            action when rule violations occur.  A violation can  experience the Association strives to provide.
                    Quarterly Meetings               result in warnings, hearings,
                 Meetings below are open to all      fines, and the suspension of
                  members of the Association.        the ability to use The
                  Wednesday, January 30th            Retreat.  The result of the
                   Wednesday, April 24th             violation will depend on the
           Wednesday, May 15th - Annual Meeting      violation itself, and there is no
                  Wednesday, August 21st             one-size-fits-all response to a
                  Wednesday, October 16th            violation. In some cases a
                                                     warning is enough, and the
                  Onsite Association Staff           Association understands that
                   Ashley Brandt, CCAM               mistakes happen.
                   Director of Operations
                      ashley@tcwp.net                When a violation persists, such
               David Leon-Guerrero, CCAM             as ongoing misuse of the
                     Assistant Manager               workout equipment or leaving
                      david@tcwp.net                 a mess in the kitchen, the
                                                     ability to use The Retreat may
           Shannon Van Every, Lifestyle Director
                     shannon@tcwp.net                be suspended
                                                     temporarily.  This often solves
                                                     the problem by stopping the
                   Riverside Management              activity for the benefit of
                 Pamela Ciapessoni, CCAM             everyone else using The
                       (916) 740-2462                Retreat, and can be an
                AssociationManager@tcwp.net          effective way to deter future
                                                     violations.  On occasion, some
                Home Specific Emergencies            of these issues may be partly
                       (800) 762-5858                caused by a lack of
                 Home Warranty Questions             understanding of the rules, or a
                   norcal@pultegroup.com             lack of recognition of the



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