Page 4 - August 2019 web
P. 4
The Club at WestPark
FROM YOUR DIRECTOR OF OPERATIONS Ashley Brandt, CCAM
Community Association
A Reminder about issue. This is a challenging aspect of rule
3240 Kennerleigh Parkway, Rule Enforcement enforcement, and your Association staff works
Roseville, CA 95747 hard to accommodate and work with all residents
www.theclubatwestparkca.com The purpose of the when they come to The Retreat.
Phone: (916) 771-7801 Association is to
Fax: (916) 771-7827 maintain, protect and On rare occasions an issue may still require a
www.theclubatwestparkca.com improve property values, temporary suspension of use, but only as long as
and one of the ways it needed based upon the circumstances. Finally, the
The Retreat Facility Hours does that is through the rule enforcement process is confidential, and the
Monday - Saturday 8 a.m. - 9 p.m. rules. Rules are a way to manage expectations Association cannot discuss one resident’s
Sunday 8 a.m. - 9 p.m. about the appropriate ways in which to use the violations with another resident. This is designed
common area, as well as individual to protect the privacy of all members, and all
The Gym is available to Residents 24 residences. When it comes to the common area, members are treated equally in this regard.
hours a day with a 24-hour Access Card. the rules provide a minimum level of conduct that
The Association’s goal with the rules is to make
Board of Directors all residents can expect to experience when they
walk into The Retreat, from when facilities will be use of The Retreat (and residences) better for all
Bob Blanton, President residents of The Club at Westpark, and it hopes to
Pat Patterson, Vice President open for use, to when certain rooms may be engage in the enforcement process as little as
Doug Hanagan, Treasurer unavailable, to what kind of food and beverages
Dan Ketchum, Secretary can be brought to the pool. possible. When it does, it tries to resolve issues
Ralph Jahr, Director quickly and without strong action, and does so in a
The other side of the rules is the enforcement private manner that protects the privacy of
Email: boardofdirectors@tcwp.net aspect when the rules are broken. The goal is to everyone involved. We look forward to seeing
avoid this part, but the Board has a duty to take you at The Retreat, and hope you have the
2019 Board of Directors action when rule violations occur. A violation can experience the Association strives to provide.
Quarterly Meetings result in warnings, hearings,
Meetings below are open to all fines, and the suspension of
members of the Association. the ability to use The
Wednesday, January 30th Retreat. The result of the
Wednesday, April 24th violation will depend on the
Wednesday, May 15th - Annual Meeting violation itself, and there is no
Wednesday, August 21st one-size-fits-all response to a
Wednesday, October 16th violation. In some cases a
warning is enough, and the
Onsite Association Staff Association understands that
Ashley Brandt, CCAM mistakes happen.
Director of Operations
ashley@tcwp.net When a violation persists, such
David Leon-Guerrero, CCAM as ongoing misuse of the
Assistant Manager workout equipment or leaving
david@tcwp.net a mess in the kitchen, the
ability to use The Retreat may
Shannon Van Every, Lifestyle Director
shannon@tcwp.net be suspended
temporarily. This often solves
the problem by stopping the
Riverside Management activity for the benefit of
Pamela Ciapessoni, CCAM everyone else using The
(916) 740-2462 Retreat, and can be an
AssociationManager@tcwp.net effective way to deter future
violations. On occasion, some
Home Specific Emergencies of these issues may be partly
(800) 762-5858 caused by a lack of
Home Warranty Questions understanding of the rules, or a
norcal@pultegroup.com lack of recognition of the
August 2019 Page 4

