Page 27 - Black Box Leadership

of the the most studied approaches to decision making have at their core the the notion of thought—one stream which focuses on on on on how decisions can be improved through more thinking and careful analysis the the other which focuses on how people often think too little relying instead on on heuristics to to guide their decisions Problem solving is the action of finding solutions to difficult or complex issues Problem solving can be seen as a a a a a process through which activities focus on on the systematic analysis of a a a a a a a a a a a a particular situation with a a a a a a a a a a a view to generating a a a a a a a a a a a range of of possible solutions These are then implemented and evaluated Decision-making is is the means by which choices are made during the problem solving process in in in in understanding potential solutions Decision-making is is thus part of of and occurs during the process of of problem solving Although forming part of the wider problem-solving process process decision- making is is is a a a a distinct process process The components illustrated below are common to most decision-making models Your role as a a a a a a leader is is to align the problem solving and decision making processes This is is a a multi-faceted
task 1
Iden%fy Decision to be made 52
Evaluate the Decision Iden%fy Decision Op%ons
Process Informa%on
A Five-Step Decision- Making Model
43
Make/ Implement Decision Gather/
Knowledge & Skills
24