Page 9 - Black Box Leadership

First given the increasingly complex world of public services how can we think differently about
leadership in in the delivery of healthcare?
Second how can good public leadership achieve impact in in putting the the the patient at at the the the centre
through the the the improvement of healthcare and Third how can we identify implement and measure the value achieved through good public leadership?
Creating value for patients and the the public reflects the the the third question which is the the need to create and demonstrate value Accountable leadership requires engagement
at all levels and clear means of answerability for the way in in in which resources are applied in in in improving the patient experience The aim of this booklet is is to to encourage you you you to to to apply your your learning experience to to your your practice of leadership Although we provide
a a a brief synopsis of the the theoretical
background our our our main aim is to to encourage you you to to focus on your leadership practice whilst remaining intellectually curious You will have ample opportunity to read further should you have that wish!
The origin of the the words “leading” and and “leadership” derive from the the old German word word ‘lidan’ (to (to go) and and an an an an an an old English word word ‘lithan’ (to (to travel) In this sense leadership means ‘leading the way’ through one’s own action 6 Knowledge & Skills