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and/or services. You don't have to disclose any of this information to browse our website. However, if you choose to withhold
requested information, we may not be able to provide you with certain services.

Caterkwik also processes your data when it is in our legitimate interests to do this and when these interests do not override
your rights. Those legitimate interests include providing you with information on our services, products, newsletter requests,
feedback, competitions and other activities. Please see the section “Legitimate Interests” for more information.
How we obtain your details.

We collect your personal information when you provide it to us directly, when we collect it as you use our website and from
publicly available sources to check your information (e.g. the Post Office’s Postcode database, 192 etc).

If you do not wish your data to be used in any of the ways listed above or have questions about this then please call our
customer service team directly on 01229 480001 or use our contact us page.
3. Legitimate interests.

The GDPR specifies a number of lawful reasons that mean we can use (or 'process') your personal information. One lawful
reason is called 'legitimate interests'. Legitimate Interests means we can process your personal information if:

• We have a genuine and legitimate reason and we are not harming any of your rights and interests.

When you provide your personal details to us we use your information for our legitimate business interests to provide the
services requested of us. Before doing this, we will also carefully consider and balance any potential impact on you and your
rights. Examples of when we might use this approach include preventing fraud, processing payments and finance applications,
providing you with relevant information regarding products and services, data analytics, enhancing and improving our products
and services, arranging delivery of goods with suppliers and couriers, processing payments and finance applications and
maintaining the security of our system.

4. Sharing your information.
We only disclose information to third parties or individuals when we use other companies to provide services on our behalf,
e.g. processing or delivering orders, when processing credit/debit card payments or finance applications.

We will never sell or rent your personal information to other organisations.

5. Retaining & protecting your information.

We hold your information so that we may properly provide after sales service relating to historical orders and equipment sold.
We also retain annotated records of our contact with you. If any of the information that you have provided to Caterkwik
changes please let us know. Please send an e-mail to info@caterkwik.co.uk or by sending a letter to Customer Services,
Caterkwik Ltd, The Lakeland Catering Centre, Newland, Ulverston LA12 7QQ
If you decide that we can no longer hold any of your details or request that we have no further contact with you, we will keep
some basic, anonymous information in order to allow us to analyse historical product sales.

We’re serious about guarding the security of your personal information and the details of any transaction you make. Our
website uses SSL certification to keep your data secure. SSL Certificates are small data files that digitally bind a cryptographic
key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows
secure connections from a web server to a browser. Typically SSL is used to secure credit card transactions, data transfer and
logins, and more recently is becoming the norm when securing browsing of social media sites.

SSL Certificates bind together:

• A domain name, server name or hostname.

• An organizational identity (i.e. company name) and location.
For more information regarding SSL certificates please click here.

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Red Book Revision 7 12 November 2019